Whether you work for someone else or own your own small business, H.I.G. Capital’s Quicken software is a great tool for handling your finances.
Quicken has released the latest version of its personal finance software Quicken 2019 For Mac. The release is available to all those who currently have a Quicken subscription. The most important change is that Quicken can now be accessed from anywhere via web access.
Quicken will let you keep track of bills, expenses, and your bank accounts, and can also help run the accounting and finances at your small company. Quicken is highly-rated, exceptionally stable, and has been around since the 1980s, so it is universally supported by accounting firms. Quicken is trusted all over the world to handle billing systems, financial goals, and investments, but those features don’t come cheaply. Installing a new copy of Quicken can cost you anywhere from $40 to $100 USD, and the developers have been experimenting with subscription models in other countries—bad news for those of us who don’t want to pay monthly or yearly for software. Also see our article Fortunately, there are alternatives that are less expensive than Quicken, and there are even some good free choices out there.
If you’ve been on the hunt for an alternative program for both personal and small business finance tracking rather than paying for and using Quicken, there’s plenty of good news for you. We’ve found the five best accounting system software packages available as alternative choices to Quicken. So whether you don’t want to pay for software, or you’re looking for something a bit easier to use or manage, we’ve got some of the best alternatives listed below.
No matter what you’re looking for, we’re confident one of these will fit both your personal use and your small business needs. GNUCash isn’t the prettiest software out there—as so many freely-licensed platforms are—but it is a great alternative to Quicken that won’t cost you a dime of cash outlay. The GNUCash app is available on Linux, Windows 10, and MacOS, making it a great choice no matter what operating system your business is built on. You can track your banking accounts, investments, your income, and expenses with GNUCash, making it a good alternative for both personal and business use, and it has a ton of features built-in—all with the promise of never costing a cent. GNUCash is currently on version 3.2. Despite being a free-license software application, GNUCash ships with a ton of features interesting to anyone looking to replace Quicken with a new program. GNUCash’s double-entry feature prevents and protects your accounts from a computing error, with every transaction required to debit one account and credit another.
Scheduled transactions keep your system running smooth and without error, and a checkbook-style register keeps things looking clean and easy to understand. All of this, combined with a easy-to-use graph and reporting system, and you’ll always be sure your transactions are correct and accurate. GNUCash’s biggest headaches come in the form of its steep learning curve. As is the case with most free software, GNUCash will take some adjusting to before you’re as confident in your financial system as Quicken’s. In our opinion, though, if you’re looking at free solutions, the move is worth it. GNUCash has a large community of users, all eager to help each other learn the software, and there are several tutorials available online as well. Overall, GNUCash is one of our favorite alternatives to Quicken.
The support and price of entry are great features, as is the available Android application that helps track your financials on the go. It’s a professional accounting app through and through, giving you peace of mind when it comes to making sure your books are balanced and your reports accurate. Definitely check this one out—with the entire suite available for free, there’s no reason not to.
Mint might not be for everyone, especially those users looking to stick with more-traditional financial software. But since Intuit (the company behind Mint) sold off Quicken in April 2016, it’s become their primary accounting application for personal use. If you’re looking to run a full-fledged business using Mint, you might want to look elsewhere on this list, because Mint specializes in tracking personal finances, accounts, loans, and credit.
But if you need something to do all that, along with a great user interface and a free tier that makes it quick and easy for most users to jump right in, Mint is one of the best apps out there. Unlike the majority of our recommended software suites, Mint is cloud-based, making it easy to store and manage your personal financial data without having to rely on one computer. When it comes to design, Mint excels: whether you’re reading and checking your accounts on a PC, laptop, tablet, or smartphone, it has a wonderful interface that makes it easy to read and check your information. With the freedom of a cloud-based platform, you’re free to take your information and finances anywhere you want to go. Mint’s features won’t impress many business owners, but for personal use, it’s one of the simplest apps you can find while still retaining the simplicity of a platform designed for everyone. Mint can track every bill and payment you owe—some automatically, through your email and bank account information. You can set monthly and weekly budgets to keep track of, and even designate limits for specific categories of purchases, like food, movies, and groceries.
And one of our favorite features: Mint can keep track of your credit score, making it easy to determine how your overall financial health is doing. Like we mentioned above, Mint’s one of our favorite personal finance trackers, but for small businesses, it’s not the most fully-featured product on this list. Mint MyBusiness, an included-but-not-free feature of Mint’s overall software suite, does help make up some of the difference between Mint and Quicken, but it isn’t a perfect solution. For personal users, however, Mint’s exactly what the doctor ordered— an intuitive (no pun intended) user interface designed to easily track your payments, accounts, and loans. And for most users, the app is entirely free. Based on the name, you’ll be unsurprised to learn Personal Capital is an application that provides tools and utilities to track your personal financial data. Unlike GNUCash and Mint, Personal Capital falls into both free and paid tiers, depending on your use case and what you’re looking for in a piece of software.
Personal Capital tends to act far more like Intuit’s Mint app than GNUCash or Quicken, but that doesn’t mean professional users should entirely ignore the application. Personal Capital is the application on our list that best strikes a healthy balance between consumer and prosumer offerings.
Personal Capital primarily operates in a web client, with downloadable apps for iPhone, iPad, and Android devices on the App Store and Google Play, respectively. The app has three main tools: net worth tracking, investment portfolio analytics, and planning for your retirement with tips and guides on how to invest and store your money. There’s an included fee analyzer that alerts you when a hidden fee pops up in your bank account—like, for example, when you buy tickets to an event held in Canada or another foreign country. The app can offer investment advice with a built-in investment service, designed to help users with long term investing plans looking to capitalize on their current financial status. But that doesn’t mean Personal Capital leaves prosumer users out in the cold.
With tools offered through their Personal Capital dashboard, you can see your cash flow, your income reports, spending reports and upcoming bills, and spending by both account and category. It isn’t quite built to handle everything a small business would need, but with some adjustment and assistance from their support staff, if you choose to try Personal Capital as a business-tool, you’ll be up and running in no time.
Personal Capital’s tools might not be for everyone, but they cover a wide-range of applications, all for the low, low price of nothing for most users. With easy-to-use mobile tools and a web-based interface, it’s easy to track your current financial status from anywhere—and you can even plan for your future, too. This is one of our favorite applications for those users looking ahead to their retirement, and since it’s free to try out, it’s a great addition to our list. YNAB, short for “You Need a Budget,” is one of our favorite personal financial trackers available for purchase right now, even though it isn’t a free application.
The cheekiness and fun-minded nature of their title doesn’t end there though—this is an app that makes controlling your money fun and easy to do. YNAB might not be a perfect app for professional users looking for a Quicken alternative, but for personal users of Quicken looking for something easier to use, YNAB is one of our favorite choices. The general premise of YNAB, according to their own staff, functions on four simple rules that they apply to their own economics. First, every dollar in your account needs a job. With their software, you can assign your financials to separate budgets, making sure that you aren’t overspending or wasting money because “you have additional funds.” Whether your money is budgeted towards weekly expenses, monthly bill payments, or simple savings, you’ll know exactly what every dollar in your account is doing before you even slide your debit card. Second, YNAB encourages you to embrace your bills, by helping you plan for those payments ahead of time. Third, YNAB encourages you to accept that, sometimes, payments spring up out of nowhere.
And that’s okay. Instead of faulting you like some other financial applications will, YNAB gives you the thumbs-up for emergencies and unexpected priorities. And finally, YNAB pushes you to “age” your money, so you aren’t spending the cash you earned yesterday, but the cash you earned last month.
This take on financial planning is a lot different than what we’ve seen from other methods and applications, but it doesn’t stop there. YNAB offers classes on economic freedom ranging from five minutes to an entire thirty-four day trial on how the app works. Unfortunately, this is where we confirm that, yes, YNAB doesn’t come free.
Though you do get that free trial for just over a month, the entire application will run you about $50 a year. YNAB’s own marketing states that users typically save on average over $3,300 a year, but it isn’t a cheap application upfront. And of course, YNAB is great for single or family use, but if you’re looking to use the app for small-businesses, you’ll want to check out some of the other offerings on this list. YNAB version 4 is available on Mac and Windows, and the fully-redesigned YNAB is available in browsers on any platform, with clients for both Android and iOS also available from their respective app stores. If you’re looking to save money on Quicken’s financial software, Moneyspire probably isn’t the app for you. It’s the most expensive application on our list by far.
For us to recommend it at the price, you have to assume that Moneyspire is doing something right—and they are. Moneyspire’s easy-to-use application can track all of your accounts and transactions with exceptional detail and quality. Both your spending and income accounts are tracked too, so you always know what’s going on with your account information. Moneyspire also offers bill reminders, report and chart creation, reconcile statements, and balance forecasting tools, all for both business and personal use. You can split transactions (something Mint can’t do), set budgets, and even track additional currencies if you’re doing business in foreign countries. Moneyspire’s features make it one of the best Quicken alternatives for business users if you’re willing to pay for the privilege of using the app, but we found the desktop app—available on Windows and Mac —to be simple enough for non-prosumer users as well. Though the design of their app isn’t quite as fun as, say, YNAB’s app, the app is clean, with simple graphics and a spreadsheet-like layout making it easy to read and use.
The app is also available on iOS through a companion app, which isn’t quite as fully-featured but is great for tracking your finances on the go. Unfortunately, as of this writing, there isn’t an Android app available for download—we’d love to see that in an upcoming software fix, but we also aren’t holding our breath.
Moneyspire’s featureset makes it a great alternative to Quicken, but the cost could certainly be a barrier of entry for some users. And while it’s one of our top picks for pro and business users, those looking for a less-complex experience would be better off with either YNAB or Mint. Still, for the right audience, it doesn’t get much better than Moneyspire. I currently use both Quicken Deluxe AND Personal Capital. I need to use both because, for me at least, of two very good reasons. Quicken’s main, but not only, disadvantage is cost.
This was borderline acceptable before; now, since becoming a subscription service, it has crossed that line. Personal Capital is great in the investment area when it comes to tracking one’s portfolio against a few major indicies, and everything is done semi-automatically. On the negative side for Personal Capital, and the reason for my still using Quicken, is that it is virtually worthless come tax time. Customizing Income and expense categorization is very cumbersome and splitting categories for transactions is not possible. Bottom line: Personal Capital is superior to Quicken for many things investment related, but so lacking in accurately monitoring income and expense categories that it is unacceptable as a standalone replacement.
That is the reason why I am on this website today—still looking for a Quicken replacement.
Today we're releasing Quicken for Mac 2019 v5.8.1. The year has changed but it's basically the same product as 2018. Since everyone is a subscriber now there is no need to download and install a new version of Quicken. This release has a number of fixes.
I think many of you will recognize these as issues you brought to our attention in the last releases forum port. One of the things that isn't necessarily related to our 5.8.1 release but I wanted to highlight is our new Quicken website where you can see your Quicken data. It's still a public beta for another week or so but you can try it out.
Just remember you have to turn on Sync in Quicken's preferences and sign in using your Quicken ID. This is NOT a replacement for the Quicken desktop products.
Think of it more as a companion site that you can use to change categories or review your transactions when you're away from home. I think it's pretty cool. As always, please let us know if you run into any issues. Please write 5.8.1 issues as comments in this forum post.
Here are the release notes. 5.8.1 Improvements - New Quicken Web. NEW - Added a new menu item under Help to access Quicken on the Web. Enter transactions, assign categories, view spending, track budgets and more from anywhere now using Quicken Web. Check it out at. Sign in using your Quicken ID. IMPROVED - Improved the performance of exporting or copying a report.
Removed the 5000 transaction limit. FIXED - Fixed an issue where the net worth over time report and calendar view misreported the market value of option trades in an investment account.
Thanks to RichC who brought this to our attention and helped us track down the issue. FIXED - Fixed an issue where reports copied to the clipboard wouldn't paste into Apple Numbers correctly. FIXED - Fixed an issue where newly added columns were removed after customizing a report. FIXED - Fixed an issue where sometimes a date change in the customize report dialog didn't stick. FIXED - Fixed an issue where quotes for bonds or any other security downloaded only with investment transactions weren't getting stored properly in price history.
FIXED - Fixed a number of sync issues with the reviewed flag, balance adjustments, and transfers. FIXED - Fixed an issue where Quicken would try to connect to the Quicken Cloud at launch sometimes requiring a sign-in. FIXED - Fixed an issue where Quicken would try to connect to the Quicken Cloud when importing a web connect file.
Don't do this if the customer has the auto-categorization preference turned off and they don't have any Quicken Connect accounts. Thanks to MarkJ for bringing this to our attention. FIXED - Fixed an issue where the preference for the number of files automatically backed-up was ignored. FIXED - Fixed a couple of issues with wallet checks. First, fixed an issue where only the first 2 lines of an address printed. Second, fixed an issue in the bold text feature where the written dollar amount wasn't bolded.
UPDATES 10-4: Released 5.8.1 to all customers. Sean, I'm not sure if you're asking about a specific feature or just beta testing in general?
The Quicken Mac product periodically undergoes beta testing before updates are released. Not every release is available for beta testing, but most larger ones are. If you're interested in becoming a beta tester, visit for instructions and a link to sign up. Since version 5.8.1 was just released, on this exact date in time, there is not a version of Quicken Mac in beta testing; it's not known to beta testers when the next beta test might come along - but with new releases every 5-7 weeks on average, beta testing comes along pretty often. I'm sure there are other articles that address this but I'm sorely disappointed in the Mac version to the point of turning off the auto renew and looking for an alternative tool after more than two decades. Changed from a PC when it died a few months ago in part because I was doing nearly everything else successfully on Mac and iOS products. I liked Quicken for decades as it worked on Windows.
But the Mac version fails to sync with banks half the time. It works one day then a week later it fails again. Missing transaction, can't sync with existing accounts and wants to open new ones. Edits often disappear. Wasting my time instead of being a reliable tool.
Finding customer service takes forever with endless loops and when I try a phone number I find they are closed anyway. When I sit down with a tool that worked for decades, I don't expect to waste an hour and know I have screens that are still unusable. Adam, we rarely change anything with downloading from banks so if something breaks it's typically not Quicken but is more likely an issue with the bank or our aggregation service which is run by Intuit. I'm not saying it's never the software but I can't imagine there is any change in 5.8.1 that would cause this. In general, downloading from the banks is a fairly frail process. If the banks make a change on their website, it could break downloading transactions.
If they have any security issues, they block us from downloading. If they upgrade their Direct Connect servers, we've seen issue crop up. For example, Fidelity changed their Direct Connect servers and 403b accounts with a sister brokerage accounts stopped working. Can you provide the financial institution that you're using so the community can chime in if they are also seeing issues with the same bank or credit union? Quicken Jeff: Sorry I didn't notice this earlier- None of the 3 accounts are hidden in the desktop version. The accounts seem to update after using the desktop version, but in Both the App, and Online Quicken there are consistent indicators of a problem.
In the App an orange exclamation point followed by '3 of your accounts need attention' leading to: ' Connectivity Error: Swipe to fix. ' Swiping to fix results in: We are unable to connect to USAA Federal Savings Bank at this time. Please try again later.' In addition, If I go to accounts under preferences, I get orange exclamation point: This account needs your attention Try Again/ USAA Federal Savings Bank/ Last updated 1 month ago/ a list of the 3 accounts. Trying again does nothing. If I tap the exclamation point on this screen I get: 'We are unable to connect to USAA Federal Savings Bank at this time.
Please try again later. Care Code ccscrape 180' At Quicken online I see a red exclamation point next to each of my 3 USAA Accounts. If I click on the exclamation point i get 'This account needs you attention. 'We are unable to connect to USAA Federal Savings Bank at this time.
Care Code ccscrape 180.' In addition if I click on the circular (sync?) arrow in the upper left of the page I get: red exclamation point: This account needs your attention Try Again. We are unable to connect to USAA Federal Savings Bank at this time. Care Code ccscrape 180' (to no avail) The desktop version is working, and connecting, to USAA correctly using direct connect (preferred with USAA)- so I believe my credentials are correct. I've tried using Quicken connect without success. Quicken Jeff: Sorry I didn't notice this earlier- None of the 3 accounts are hidden in the desktop version. The accounts seem to update after using the desktop version, but in Both the App, and Online Quicken there are consistent indicators of a problem.
![Software for mac free Software for mac free](/uploads/1/2/5/4/125498075/879197087.jpg)
In the App an orange exclamation point followed by '3 of your accounts need attention' leading to: ' Connectivity Error: Swipe to fix. ' Swiping to fix results in: We are unable to connect to USAA Federal Savings Bank at this time. Please try again later.' In addition, If I go to accounts under preferences, I get orange exclamation point: This account needs your attention Try Again/ USAA Federal Savings Bank/ Last updated 1 month ago/ a list of the 3 accounts. Trying again does nothing. If I tap the exclamation point on this screen I get: 'We are unable to connect to USAA Federal Savings Bank at this time. Please try again later.
Care Code ccscrape 180' At Quicken online I see a red exclamation point next to each of my 3 USAA Accounts. If I click on the exclamation point i get 'This account needs you attention. 'We are unable to connect to USAA Federal Savings Bank at this time. Care Code ccscrape 180.' In addition if I click on the circular (sync?) arrow in the upper left of the page I get: red exclamation point: This account needs your attention Try Again. We are unable to connect to USAA Federal Savings Bank at this time. Care Code ccscrape 180' (to no avail) The desktop version is working, and connecting, to USAA correctly using direct connect (preferred with USAA)- so I believe my credentials are correct.
I've tried using Quicken connect without success. Quicken Mac doesn't allow one to explicitly create memorized transactions but it will remember the last transaction entered with a payee and auto-fill those transactions. We're working on bringing the memorize transaction feature to the latest version of Quicken Mac in the not too distant feature. For some background, Quicken 2007 had a number of features like this so you might be thinking of that version but unfortunately, we couldn't use any of that code to build the latest Mac product because it was very old and was written before masOS X.
Lots of things barely work today and in fact we think Quicken 2007 will stop working in the next Apple macOS update since it's a 32 bit app. Yes, modern QMac memorizes EVERY Payee and last associated categorization, tags, memo, etc. So if you pull up the list of Payees, there you will see all the memorized entries. BUT this lacks the functionality of QM2007 or QWin that allows control over changing, locking, or even turning off memorization. You can add your VOTE to, and others.
First, click on each underlined link above to go there, then click VOTE at the top of THAT page, so your will vote count for THAT feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version. While you are at it, you may want to add your VOTE to related IDEAS found on the. Click on the underlined link, then follow the instructions to add your vote to more related ideas. Your VOTES matter! (If you find this reply helpful, please be sure to click 'Like', so others will know, thanks.).
Thanks for the response. I checked and it is not working on the accounts I have set to 'Show the next occurrence of each series'. The transaction is shown when I open the window from the sidebar and I am pretty sure it used to work when set to that, but at least it's not random.
I switched back and forth on several different accounts and that is indeed the controlling factor. I guess I thought that if I could see the transaction then the click should work. If you could fix that, that would be great.
Thanks again for the response, though. I checked in my accounts too. If the account is set to 'Show the next occurrence of each series', the transaction does NOT open in a new window. If the account is set to 'Show all occurrences in the next ', then the transaction DOES open in a new window, and the transaction shows in the Bills & Income Reminders list/report according to the number of days chosen to show in the account setting. If the account is set to 'Hide all occurrences', the transaction still shows in the Bills & Income Reminders list/report (unless the account is hidden in reports), but the transaction does NOT open in a new window. I also noticed that in Bills & Income / Bills tab (which behaves more like a list than a report), there are different time frame options for viewing upcoming bills, including 'Next one due' and 'Next 6 months' and 'Next 1 year', but not 'Next 90 days'.
When I want to find the next occurrence of a bill that isn't due for more than a year (e.g. Driver's license renewal), I have to remember to look in Bills & Income / Bills 'Next one due', rather than Home / Bills & Income Reminders. It might be less confusing if those viewing options could be made consistent in both areas of Quicken. Sorry you found my answer 'sassy'. I don't know as much as many that answer questions here but I try to help when I think I can contribute and ask questions when I have my own problems. I'm just a user in this user-to-user forum. Do you really want to revert or were you trying to express your frustration with QM?
If you do, maybe someone will answer. I've done it but don't remember the exact steps and I don't want to give wrong instructions. However, before asking a question about how to do something I try to do a search of the Forum (although the Forum's search function is not very powerful and sometimes I can't find something that I think has been answered). That way I try not to ask questions that have been answered before and I increase the chance that I will find a correct answer and not receive a less informed one.
I know 'how to revert' has been answered before. Teresa, the product manager has said that the 5.8.1 update didn't affect anything with transaction downloading.
It's always possible that there was some hidden thing that was broken in the code, but usually not if it's about a particular financial institution. More often, it's a change that was made by the financial institution which just happened to coincide with the time you downloaded a Quicken update. Chances are that if Chase is asking for a texted code, you'd find that to be true in the older version of Quicken as well. I'm not saying that's definitively what's happened in your case, I'm just saying about how these things frequently unfold. If you want to go backwards with Quicken, there are a few options. First, check your Trash.
If you don't empty it often - I don't - then the previous version of Quicken is probably sitting in your Trash. Quicken 5.8.0 would be a file called 'Quicken (58.24400.100)'. If you have that in your Trash, you can drag it to your desktop and then drag your Quicken data file over it to launch it. If you don't have it in your Trash, do you have any backup of your computer?
Unfortunately, Apple's Time Machine doesn't back up the Applications folder, so you would need some other form of backup of your hard drive to find the older application. That's the only way to move backwards that I'm aware of - finding an older copy in your Trash or on a hard drive backup.
Teresa, can you tell me more about when you saw the 'texted code' screen? Did you click on a button in the Account Status window and get to a screen where it's asking you to pick how you want to get the code?
I believe this would appear if you've changed your username or password on the Chase site or possibly Chase is requiring you to go through 2-step authentication because, for security reasons, they want you to confirm that you agree with this access. I just synced my Chase accounts (I have 7 Chase accounts) and I'm not seeing any issues so I think this is specific to your account. Please call our Care team to have them work with you to figure out the issue. By the way, there are lots of fraudsters posing as Quicken who try to get you to pay them for support.
If you do a Google search, they pop-up at the top. They are not Quicken. Quicken Care is free. QMac does not have a reconciliation report. You can add your VOTE to.
First, click on the underlined link above to go there, then click VOTE at the top of THAT page, so your will vote count for THIS feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version. While you are at it, you may want to add your VOTE to related IDEAS found on the. Click on the underlined link, then follow the instructions to add your vote to more related ideas. Your VOTES matter! (If you find this reply helpful, please be sure to click 'Like', so others will know, thanks.). @d, you can also shop around for Quicken from retail sellers.
You would get an activation code, which you could then enter into Quicken to extend your subscription. Prices are always changing, so you might find a better deal than renewing through Quicken. (Another alternative is to not renew your subscription and let it lapse, if you can do without downloads and perhaps enter transactors manually for a bit; 30 days after your subscription ends, you become eligible for 'new customer' discounts from Quicken again.). You can add your VOTE for. First, click on the underlined link above to go there, then click VOTE at the top of THAT page, so your will vote count for THIS feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version.
While you are at it, you may want to add your VOTE to related IDEAS for Quicken Mobile by following the simple steps found here on the. Your VOTES matter! (If you find this reply helpful, please be sure to click 'Like', so others will know, thanks.). I think Quicken for Mac 2019 is more stable than 2007 but the feature set is different so you should make sure that the features you use are supported. Because of all the changes that have occurred on the Mac since the original Quicken Mac was created years ago before OS X and before Intel processors, we couldn't use any of the old 2007 code so we had to rewrite the new app from scratch and it's taking a bit of time to get back to feature parity and in all fairness, we're still not there yet. I know it seems odd to 'upgrade' to the latest app and not have a superset of functionality but that's the reality. We believe Apple will prevent apps like Quicken 2007 which is a 32-bit app from running in the next macOS X after Mojave so we're doing our best to close the gap.
Been using Quicken since it started at Intuit so very long ago, and have purchased every version since. My thoughts on the 2019 Mac release. The marketing made it seem that I'd have an improved and different app if I purchased 2019, so I did. It's not identifiably different than the 2018 version I already had. I paid for 2 years, but my 'membership' expiration date in the 'About' page shows 1 year. Disappointing 3.
The web access data is inaccurate. I have sync enabled and accounts selected, but the data on the web page is from months ago and so is useless. Clearly, the web quicken is accessing an older version of Quicken and not Quicken 19 (as it asks that I 'check for updates' when in fact I'm using the most current version 5.8.1).
With a paid upgrade, this should work upon launch. I'm sure your subscription model is good for Quicken. Too bad I don't think it's good for me. GE, Quicken is a subscription app so there is no need to purchase a new year if you're on a 2-year plan. You get automatic updates to the latest releases no matter what. Please call our Care team to have them refund your money or extend your subscription.
Purchasing at retail and then entering in the activation code using the same Quicken ID will automatically extend your subscription but it doesn't sound like that worked so have your Care team help you out. Also, did you click the Sync button on the Mac? You have to click the Sync button to have your data uploaded to our cloud so you can see the latest and greatest transactions.
If you did click on the sync button, the other thing to check is what Cloud Account you're viewing on the web. Go to Preferences: Connected Services and make a note of the Cloud Account nickname in the Mac app and then when you're on the Quicken website click on the Letter in the upper right corner select the same Cloud Account name. Hi Marcus, After upgrading to Mac 2019 v5.8.1 I am having problems with linking to the Mobile App. When I log on to the mobile app it no longer gives me my current data set to load. It only shows old obsolete data files. When I go back to look at the mobile settings in preferences, it shows me the wrong set of accounts to link.
I corrected those and hit update. After a spinning wheel for several minutes QUICKEN crashed. After multiple attempts I finally got the right set to be linking. I went back to the app, logged off and closed the app. I then started it again and logged on, but still no current file. I went back to the desktop and turned sync off and back on.
After a long spinning wheel QUICKEN again crashed. When I restarted all the account link corrections I had made reverted to the ones it had before.
I also tried the new app.quicken.com web app and that also does not show me my current data file. Also as a side question is there some way to get rid of the old obsolete data files in the cloud? Upgraded to mobile App v5.4 today. Still getting: Under Banking and Credit Accounts per specific USAA accounts: 'Connectivity Error: Swipe to fix'.
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Then: We are unable to connect to USAA Federal Savings Bank at this time. Please try again later' Under accounts on the preference screen for USAA: 'This account needs your attention. We are unable to connect to USAA Federal Savings Bank at this time. Please try again later Care Code ccscrape.
180' This has continued through all updates since budgeting was turned on in the mobile App. TD Bank downloads and Wells Fargo Bank checking downloads are not working. This has been going on for at least one month. So, my subscription service is useless since these are the two checking accounts I have. I still must keep my MAC and Quicken for MAC 2017 to maintain accounts.
How can you release software, and then update it to 2019 and not inform us of these two major problems? Can I get refund for the months the subscription service is useless? What is timeline for fix. It is taking an inordinate amount of time already. Hello Eric, appreciate your question.
There are still issues with TD Bank (Alert A-0316) and cases with the ccscrape.102 error with Wells Fargo (Alert A-0317). Are you experiencing the same ccscrape number with Wells Fargo? With TD Bank, there is an issue with their servers and is reoommended to try later or you can contadt TD Bank Technical Support at 877-204-4037 for assistance with this issue. ' If you have purchased Quicken 2018/2019, you can request a refund if you have used the product for the last 30-days We apologize for the inconvenience that it has caused you, but we are also with these alerts at the mercy with TD Bank and Wells Fargo. One recommendation is to make a Test File (File New, no mobile/web) and try adding your TD Bank account to see if the issue exists in a new environment, and also try to add the Wells Fargo accounts using the 'Wells Fargo wellsfargononqfx.scr' option so that we can isolate the issue further. If these do not work and you need further assistance, please contact so that we can look into this further. RespectfullyQuicken Harold.